Your safety is paramount and in the case of any immediately life threatening medical illness or injury, please visit A&E or call 999. Obvious examples would include

  • Loss of consciousness
  • Severe chest pain 
  • Breathing difficulties
  • Suspected new stroke (facial droop, one sided arm & leg weakness and/or speech difficulty).   
  • Broken limb

Hospitals ask that wherever possible patients needing to attend A&E please make their own way there as arriving by ambulance does not mean you will be seen more quickly.

They also remind patients that they are not able to provide care for existing medical problems where treatment has already been started by another health professional or speed up planned outpatient appointments.

But there's more than just 999...

Where an new injury or illness is not severe, there are a variety of local services available that may in fact be better able to help you- both in terms of personal convenience as well as the type of service and treatment that is available. 

  • Call The Downend Health Group 'Willow Branch' on 0117 970 9505  
    We will always endeavour to offer you a same day appointment with the duty GP where appropriate if we can help, or if not, signpost you to the nearest local service that can 
  • Attend a local NHS Walk-in centre
  • Call NHS 111
    Telephone service providing confidential healthcare advice 24 hours a day.
  • Talk to your local pharmacist
    They are able to give advice on over-the-counter treatment for a range of common minor illness and emergency contraception

If you require an urgent appointment with your GP please contact us on 0117 970 9505 or, if we are closed, Brisdoc on 111